Shipping Policy

Effective Date: Dec 2024

Shipping Methods and Times

At Avinten, we are committed to ensuring that your order is delivered to you in a timely and efficient manner. We offer the following shipping methods:

• Standard Free Shipping: Orders shipped using this method will typically arrive within 6 - 8 business days after processing.

Please note that processing times may vary depending on the availability of the product and other factors. You will receive a confirmation email with tracking information once your order has been shipped. All shipping time excludes custom/clearance delays.

Shipping Costs

The base cost of the product is inclusive of all taxes and shipping. You only pay for the product and we cover the shipping! We are not responsible for any custom fee you may incur on any package shipped by us.

Order Processing Time

Orders are typically processed within 1 business day from the date of purchase. Please allow additional time for processing during peak seasons or promotional events.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status and location of your package. You can track your order by visiting the provided tracking link. Note - it may take a few days to update the tracking information in our system.

Shipping Restrictions

• Please ensure that you provide accurate shipping information during the checkout process. We are not responsible for orders shipped to incorrectly provided addresses.
• Shipping may be delayed or unavailable to certain remote areas. In such cases, we will contact you to discuss alternative shipping options.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact our customer support team at shopavinten@gmail.com within 7 - 10 business days of receiving your tracking information. We will work with our shipping partners to resolve the issue and ensure a satisfactory resolution.

Returns and Refunds

Please refer to our Return Policy for information on returns and refunds related to your order.

Contact Us

If you have any questions or concerns about our shipping policy or your specific order, please do not hesitate to contact our customer support team at shopavinten@gmail.com

Changes to this Shipping Policy

Avinten reserves the right to make changes to this shipping policy at any time. Any updates or modifications will be posted on our website, and the effective date will be revised accordingly.

By placing an order with us, you agree to the terms and conditions outlined in this shipping policy.